Question 1

What are the exact dimensions of a standard label?

Accepted Answer

Our compact 3ml vial and injector pen labels are precisely sized at 40mm x 20mm, making them ideal for wrapping cleanly around standard 3ml glass vials, sample tubes, compact bottles, and injector pens. For larger 10ml vials, outer boxes, and shipping cartons, we offer our 10ml vial and outer packaging label sized at 100mm x 50mm, providing a broader canvas for comprehensive barcodes, sequence charts, and handling instructions.

Question 2

Can these labels be used for injector pens and multi-dose devices?

Accepted Answer

Yes. Our 40mm x 20mm label size is specifically chosen because it fits perfectly along the barrel of standard laboratory injector pens, automatic dispensing devices, and 3ml vials. The premium white vinyl material is flexible enough to wrap cleanly around curved surfaces with zero edge-lifting or peeling, ensuring your tracking info stays perfectly secure on the device.

Question 3

Are these vinyl labels waterproof and durable?

Accepted Answer

Yes. Our labels are printed on premium white vinyl using high-quality eco-solvent inks, making them 100% waterproof. They easily withstand moisture, heavy condensation, spills, and cold refrigeration environments. They are rated to last up to 18 months outdoors, meaning they will easily look pristine and stay legible indoors for much longer. They are also entirely vegan-friendly, printed with eco-solvent inks that carry a lower VOC content than standard solvent inks.

Question 4

Is there a minimum order quantity (MOQ) or setup fee?

Accepted Answer

There is absolute zero Minimum Order Quantity (MOQ) and no hidden manual setup fees. Our system uses advanced sheet-tiling techniques to arrange your custom labels tightly across a large 14x14 inch master sheet, so a small first run and a massive bulk run are printed with the exact same efficiency and pricing structure.

Question 5

What file format and resolution do you need for artwork?

Accepted Answer

We accept print-ready PNG, SVG, or PDF files. 300 DPI is optimal for razor-sharp print quality, though we can accept files down to 200 DPI. Every file should include 2.5mm of padding around the design (roughly 30px at 300 DPI) so our laser contour kiss-cutting stays perfectly aligned to your artwork with zero edge clipping.

Question 6

How are my brand privacy and compound names protected?

Accepted Answer

We practice strict data privacy. Your client account details are kept completely separate from the actual print queue files. Before any label file is sent to printing, it is assigned a secure, anonymous identifier code. Your company files and private product names are never attached to the shared print files, ensuring your brand and product line information remains entirely confidential.

Question 7

Where are your production laboratories located?

Accepted Answer

We utilize a highly optimized, global hybrid fulfillment network. To provide rapid dispatch while eliminating international border friction, orders are programmatically routed to our primary facilities and manufacturing partners across the United Kingdom, the European Union, and the United States. Your items are printed and custom-cut at the laboratory closest to your delivery destination to ensure the fastest possible courier pipelines.

Question 8

What destinations do you ship to, and what are the rates?

Accepted Answer

We provide fully anonymous, white-label shipping to laboratory operators and distribution lines worldwide. For all domestic orders within the United Kingdom, we provide flat-rate standard handling. For all international destinations outside the UK—including Europe, the Americas, and Australia—we apply a flat-rate universal Global Courier Fee of £40.00 per master sheet run. This premium flat rate fully covers customs processing clearance, handling, and priority transit.

Question 9

Do orders ship with tracking information?

Accepted Answer

Tracking availability depends on your destination and shipping method. All international consignments (which use our priority Global Courier service) include complete, end-to-end tracking so you can monitor your shipment's journey directly to your facility. For domestic orders within the United Kingdom, tracking availability varies depending on the order volume and dispatch tier selected at checkout.

Question 10

What are your standard production and dispatch turnaround times?

Accepted Answer

Our automated sheet-tiling systems operate on an on-demand manufacturing pipeline. Standard production, laser contour kiss-cutting, and strict quality verification are incredibly swift, turning orders around within 24 to 72 hours from payment verification. Shipping times are in addition to this production window, with priority courier options delivering your parcel within 1 to 5 business days post-dispatch depending on your global territory.

Question 11

How is my inventory privacy protected during global shipping?

Accepted Answer

We enforce complete structural privacy across our entire delivery network. Every single order is packed and dispatched in secure, highly opaque postal envelopes with absolute zero outward branding, company logos, or content indicators. Your private product lines, compound sequences, and internal tracking metrics remain completely private between you and your clients.

Custom peptide labels for vials & pens

Clear pricing · no hidden fees

From file to labelled vials in three steps

Upload your artwork

Choose size & quantity

We print & ship

Built for peptide brands that need labels fast

Free split sheets

No setup fees

UK print & dispatch

Waterproof vinyl

Common questions about peptide labels

Product & print specs

Shipping & privacy

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